Unimpressed with initial call to request service. I politely explained several projects we were wanting done at our house (change out hardware in bathroom showers and sinks, install disposal in kitchen and check coil on hot water heater). The person I spoke with seemed as if it was too much of a hassle to quote the job, let alone do the job. I understand it's hard to give a quote over the phone for this type of work,but he wanted to charge $88 just to come see what needs to be done. I was then told that he would probably need to rip out the wall or sections of it to replace the hardware and that it would take him half a day per bathroom. We don't need pipework done, just the hardware changed. He also made it abundantly clear that he charged by the hour. The conversation made me feel very uncomfortable, feeling like I would be over charged and possibly taken advantage of by doing more work than is necessary.
We love Charlie and Rusty. We have been using their services for over 10 years. I highly recommend them.
Plumbing By Charlie Co is a US Plumber based in Williston, Florida. Plumbing By Charlie Co is located at 33 NE 1st Ave, Williston, FL 32696, USA.
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